Privacy Policy
8k8app3 Platform

1. Introduction

This Privacy Policy ("Policy") describes how 8k8app3 ("the Platform," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "User") who access or use the 8k8app3 website at https://8k8app3.net and all associated services, games, and features.

8k8app3 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC") of the Philippines.

This Policy should be read together with our Terms & Conditions, which govern your overall use of 8k8app3. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal information is:

As the data controller, 8k8app3 determines the purposes and means of processing your personal data. Where 8k8app3 engages third-party service providers to process data on its behalf, those parties act as data processors and are bound by contractual obligations consistent with the DPA and this Policy.

3. Personal Data We Collect

8k8app3 collects the following categories of personal data from users of the platform. The specific data collected depends on how you interact with 8k8app3 and the services you use.

3.1 Registration and Account Data

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Residential address in the Philippines (city, province, postal code)
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Government-issued photo ID (e.g., Philippine passport, UMID, SSS card, driver's license, PhilSys national ID)
• Selfie or live photo for facial verification
• Proof of address documents (e.g., utility bill, bank statement)
• Source of funds documentation where required by anti-money laundering regulations

3.3 Financial and Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (GCash account reference, PayMaya reference, BPI/BDO/Metrobank account name — we do not store full bank account numbers or card numbers)
• Transaction amounts, dates, and statuses
• Bonus and promotional activity records

3.4 Gaming Activity Data

• Game session logs (games played, bet amounts, outcomes, session duration)
• Wagering history across all 8k8app3 games
• Responsible gaming tool usage (deposit limits set, self-exclusion requests)

3.5 Technical and Device Data

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser type
• Session timestamps and login history
• Cookie identifiers and session tokens

3.6 Communications Data

• Records of your communications with 8k8app3 customer support
• Feedback, complaints, and dispute records
• Email and in-platform notification preferences

4. How We Collect Your Data

8k8app3 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account settings.
• Automatically — through cookies, session tracking, and server logs when you access and use the 8k8app3 platform, including your IP address, device information, and browsing behavior within the site.
• From third-party service providers — identity verification partners and payment processors may share verification results and transaction status information with 8k8app3 as part of their contracted services.
• From regulatory authorities — in limited circumstances, 8k8app3 may receive information from Philippine regulatory bodies in connection with compliance obligations.

5. Purpose and Legal Basis for Processing

8k8app3 processes your personal data only where a lawful basis exists under the Philippine Data Privacy Act. The table below sets out the primary purposes for which we process your data and the corresponding legal basis for each.

8k8app3 will not process your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or establishing a new lawful basis.

6. Data Sharing and Disclosure

8k8app3 does not sell, rent, or trade your personal information. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

6.1 Service Providers and Data Processors

8k8app3 engages trusted third-party service providers who process data on our behalf under written data processing agreements. These include:

• Payment processors — GCash, PayMaya, and banking partners (BPI, BDO, Metrobank) for transaction processing.
• Identity verification providers — for KYC document verification and facial recognition checks.
• Cloud infrastructure providers — for secure hosting and data storage.
• Customer support platforms — for managing support tickets and communications.

All service providers are contractually required to process your data only on 8k8app3's instructions, maintain appropriate security measures, and comply with the Philippine Data Privacy Act.

6.2 Regulatory and Legal Disclosure

8k8app3 may disclose your personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 8k8app3's assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.

7. Data Retention

8k8app3 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA and its implementing rules.
• Gaming activity logs: Retained for three (3) years from the date of the session, or longer if required for dispute resolution or regulatory purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless the matter remains unresolved.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for ongoing security investigations.
• Marketing preferences: Retained until you withdraw consent or close your account.

Upon expiry of the applicable retention period, 8k8app3 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

8. Data Security

8k8app3 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and 8k8app3 servers is encrypted using TLS 1.2 or higher.
• Encryption at rest: Sensitive personal data, including KYC documents and financial records, is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized 8k8app3 personnel and service providers on a strict need-to-know basis, enforced through role-based access controls.
• Multi-factor authentication: Administrative access to systems containing personal data requires multi-factor authentication.
• Regular security assessments: 8k8app3 conducts periodic vulnerability assessments and security audits of its platform and infrastructure.
• Incident response: 8k8app3 maintains a data breach response plan. In the event of a personal data breach that poses a real risk to your rights and freedoms, we will notify the National Privacy Commission and affected users within seventy-two (72) hours of becoming aware of the breach, as required by the DPA.

While 8k8app3 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 8k8app3 immediately if you suspect any unauthorized access to your account.

9. Cookies and Tracking Technologies

8k8app3 uses cookies and similar technologies (such as session tokens and local storage) to operate the platform and improve your experience. The following types of cookies are used:

8k8app3 does not use third-party advertising cookies, cross-site tracking cookies, or behavioral profiling cookies. You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain features of 8k8app3 from functioning correctly.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8k8app3:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data 8k8app3 holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 8k8app3's legal retention obligations under the AMLA and other applicable laws.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 8k8app3's overriding legitimate grounds.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact 8k8app3 support. We will respond to all valid data rights requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.

11. Minors and Age Restriction

8k8app3 is strictly an adult platform. In accordance with Philippine gaming regulations, you must be at least 21 years of age to register and use 8k8app3. We do not knowingly collect personal data from individuals under the age of 21.

If 8k8app3 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the collected data, and — where applicable — report the matter to the relevant Philippine authorities.

12. Changes to This Privacy Policy

8k8app3 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance from the National Privacy Commission. When material changes are made, we will notify registered users via email and/or a prominent notice on the 8k8app3 platform prior to the changes taking effect.

The revised Policy will display an updated effective date at the top of this page. Your continued use of 8k8app3 following the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must stop using the platform and close your account.

13. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 8k8app3 handles your personal data, please contact our Data Privacy team. We are committed to resolving all privacy-related inquiries promptly and transparently.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.